Systems Security Officer
- 60,873.54 - 86,338.98 annually
- City Of Ottawa
Serves as a technical specialist for Transit Services security systems including, but not restricted to, the oversight of design, installation, maintenance, repair of technical hardware/software systems relating to CCTV (closed circuit TV), E-phones, DVR (digital video recording) audio recording, alarms, and fire protection systems, as well as for the processes to manage data video, maintain the equipment and manage data and equipment life-cycle planning. The incumbent plans for the implementation of security systems and equipment, ensures a consistent approach to the implementation of security processes, and develops, maintains and updates policies/procedures.
Participates in the development/implementation/oversight of various systems, plans, policies, rules and procedures, and coordinates activities with other City partners, Federal agencies and other Canadian/International Transit authorities to obtain information.
Education & Experience
Three (3) year Community College diploma in Electrical/Electronic technology or a related field of study.
Five (5) years of relevant practical experience, which includes three (3) years in a unionized operational environment, systems design, security installations and the management of security electronics to include experience with:
- programming security systems
- managing DVR systems
- programming and managing CCTV systems.
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
The successful candidate will be required to complete a Police Record Check to the City of Ottawa’s satisfaction.
English oral, reading, writing required.
- General knowledge of Branch/Division mandate, programs, policies
- City Security policies and procedures
- Physical security principles and employee and asset security issues
- Current and emerging security technologies and products and best practices for their use in transit operations
- Knowledge and understanding of Integrated electronic security management systems, including access control, applications and usage of technical security systems such as DVR (digital video recorder),alarm systems, CCTV (closed circuit television), video management software, e-phones, audio recording and fire protection systems
- Technical knowledge of systems and related equipment to perform troubleshooting and to coordinate/resolve maintenance and repair issues
- Knowledge and understanding of security processes such as data video management, maintenance and life-cycle strategies
- Possess a demonstrated knowledge of the Criminal Code of Canada, the Charter of Rights and Freedoms, the Provincial Offences Act, MFIPPA(Municipal Freedom of Information and Protection of Privacy Act), PIPEDA (Personal Information Protection and Electronic Documents Act), the Trespass to Property Act, the Canada Evidence Act and other related laws and regulations
- City's procurement policies & processes
- Contract management practices
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
Competencies & Skills
- Able to work independently, with minimum supervision, and collaboratively with all staff as part of a team
- Able to establish/maintain effective working relationships with those contacted in the course of work.
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Possess computer literacy in MS Office Suite in a Windows environment, including use of intra/internet
- Able to work with hardware, specific computer applications or software used in the section
- Able to trouble-shoot, repair and program CCTV
- Able to research, analyze and evaluate new security system products
- Possess solid computer skills to manage databases and reporting
- Able to resolve problems with hardware, software and/or large volumes of data
- Able to analyze issues, make judgments on the interpretation of data quality, make decisions, solve problems and formulate recommendations
- Possess excellent interpersonal, oral and written communication skills
- Possess project management skills