- 17.974 - 21.023 hourly
- City Of Ottawa
Carries out the shelving and retrieval of books and other library materials. Shelf-reads materials. Shifts items, as required. Assists in non-public circulation duties.
Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.
Education & Experience
Various language requirements, locations may require English, French or Bilingual competencies.
French oral, reading, writing required
English oral, reading, writing required
Language, Certificates & Licenses
1 position - Day 1 Ready – immediate requirement for language proficiency:
French oral, reading, writing
English oral, reading, writing
Candidates must meet language requirement for position upon hire.
Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
Knowledge of customer service techniques and protocols
Working knowledge of applicable occupational health and safety legislation.
General knowledge of Ottawa Public Library policies and procedures related to health and safety.
Competencies & Skills
To sort and organize library holdings in accordance with prescribed system and procedures.
To perform routine manual or clerical tasks and maneuver book carts and lift boxes up to 40 pounds.
Use tact, discretion and confidentiality.
Customer service orientation, including the use of tact, discretion and confidentiality