Director, Knowledge Exchange, Planning and Quality
- City Of Ottawa
The mandate of the Knowledge Exchange, Planning and Quality Service is to play an integral role in supporting and informing all public health programming requirements to ensure the application of effective public health practices, and that OPH programs and services are reflective of local population health needs, and implemented through key partnerships and communication/knowledge exchange modalities.
The Director is accountable for providing vision, leadership and strategic direction to the Service, and planning, organizing, directing, controlling, evaluating and improving the development and delivery of its priorities, services, programs and operations. Programs and service areas include: Population Health Assessment, Health Equity, Engagement with Indigenous Communities, Operational and Strategic Planning, Evaluation and Evidence-Informed Decision Making, Research, Epidemiology, Health Information Coordination, Knowledge Exchange and Municipal Relations and Quality.
In addition, the Director is responsible for supporting the Medical Officer of Health, including assisting with the establishment and implementation of department priorities and programs, which align to provincial, regional, municipal and Board of Health vision, goals, priorities and strategic planning initiatives.
The Director is also accountable for:
- establishing and maintaining positive client relationships with internal and external partners and stakeholders;
- serving as a spokesperson and liaison to key community and provincial partners related to Ottawa Public Health programs and services;
- working to enhance community and funder awareness and appreciation of Ottawa Public Health to best position OPH to effect system-wide change that improves the population's health, while addressing inequities in the health of subpopulations in Ottawa; and
- managing the Service's human and financial resources (including contracted services if applicable).
Education & Experience
Masters degree in Public Health or Epidemiology or related field.
10 years of progressively responsible management experience in the public health field with emphasis on program planning, assessing and managing community health problems, and providing clinical direction to public health professionals, including 5 years of experience in a local public health organization, preferably in Ontario. The job also requires experience in the management of human resources, external contract resources and operating and capital budgets, preferably in a municipal setting.
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
English oral, reading, writing required
Principles, practices, procedures, techniques, laws and regulations pertaining to the Service's functions, programs, services and operations
Ottawa Public Health and City of Ottawa operations and corporate governance structure
Relevant Ottawa Public Health and City codes, policies and procedures
Trends and developments in the public health environment
Evidence-Informed Decision Making approaches
Research Ethics requirements
Principles of Epidemiology
Policy and program analysis, development, implementation and evaluation techniques
Performance measurement and management practices
Public private partnerships and other alternate service delivery models
Principles and methods of economic, financial, social and political risk analysis
Principles and practices of public policy and business administration
Ottawa Public Health and City of Ottawa's current social, political, business and economic climates
Project management principles and practices
Human resource management practices in a unionized work environment
Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation, Ottawa Public Health and City policies and procedures
Competencies & Skills
Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
Demonstrates Business Sense - Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City's reputation and strategic direction
Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
Engages Employees - Leads, coaches and develops an engaged, diverse workforce of individuals and teams, where work is a safe, respectful place and successes are recognized and celebrated
Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term "client" includes both internal and external clients)