- City Of Ottawa
OC Transpo is continuing to hire Bus Operators during the construction phase of the O-Train Confederation Line. We have short-term positions available for potential candidates who are interested in gaining transferrable skills while working in a fulfilling position as an OC Transpo Bus Operator. This short-term employment will end when the Confederation Line opens.
The Bus Operator operates City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. Promotes a customer service mindset when interacting with the general public and is responsible to provide a safe, comfortable, efficient and reliable transportation service.
To be eligible for hire, the candidate must have the following credentials:
Ontario class G license or higher (or equivalent from another Province);
Recent driver’s abstract with 0 demerit points and to the City’s satisfaction (cost to the candidate);
Ability to obtain a police record check for the vulnerable sector, to the City’s satisfaction (cost to the candidate);
Ontario Secondary School Diploma or higher (or equivalent from another Province- if obtained education outside of Canada, must have an official equivalency completed);
Ability to obtain a medical report to the Ministry of Transportation’s standards to obtain a commercial license (cost to the candidate).
Some of the benefits of working as a Bus Operator include:
Acquiring of a CZ class license at no cost;
Commercial driving training and experience;
Exceptional customer service training and direct experience working with customers of all different backgrounds;
Full time hours with a good salary ($15.43 per hour during the 6-week training period, $26.24 per hour upon successful completion of training).
Education & Experience
Ontario Secondary School Diploma (grade 12) or recognized equivalency.
Minimum five (5) years driving experience with a clean driving record free of demerit points
Minimum three (3) years of relevant customer service experience including direct contact with the public and dealing with a diverse population.
Language, Certificates & Licenses
A valid Ontario unrestricted "G" class driver’s license (or provincial equivalent) with 0 demerit points accumulated.
Must be able to pass prior to hire the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" licence.
Driver's abstract with no demerit points and to the satisfaction of the City (recent convictions, discharges and other actions appearing on the driver's abstract may be considered).
The successful candidate will be required to complete a Vulnerable Sector Check to the City of Ottawa’s satisfaction.
English oral, reading, writing is required for all positions.
Some positions may be designated Day 1 Ready with an immediate requirement for language proficiency in both English and French as follows:
English oral, reading, writing.
Candidates must meet language requirements for the position to be considered for hire.
City of Ottawa landmarks and locations.
Competencies & Skills
- Applicants must have the ability to operate vehicles safely, defensively and within the standard safety guidelines, regulations and restrictions of Transit Services and/or Ministry of Transportation
- Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement
- Able to adapt/react to changes in operating conditions/environment
- Able to operate in a highly diverse cultural community
- Attentive to detail and able to adhere to specific detailed procedures
- Persuasive and tactful with excellent interpersonal and oral communication skills
- Possess good written communication skills
- Basic understanding of and ability to use computers
- Able to multi-task, solve problems and make decisions
- Able to remain calm in stressful situations
- Able to exercise sound judgement
- Able to work with minimum direct supervision and in a team environment
Applicants must be able to meet the physical requirements of the job including but not limited to performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:
- Ability to sit for long periods of time in the driver's seat while wearing a seat belt
- Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver's seat
- Ability to "reach over-head" with both arms to manipulate controls
- Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
- Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
- Medium duty lifting while assisting customers with special needs
- Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
- Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
- Ability to manipulate dual foot controls independently or simultaneously at any given time
- Ability to use a radio and microphone and to communicate effectively
- Ability to call out stops as per the CTA directive
- Ability to read and understand trip dockets
- Ability to operate a bus in high-density traffic in the downtown core
- Ability to react and deal with emergency situations as they arise
- Ability to talk to and assist passengers while safely operating a bus