Program Manager, Public Health
- 98,454.72 - 124,518.94 annually
- City Of Ottawa
Responsible for the planning, co-ordinated development, management and implementation of public health activities, programs, services and initiatives consistent with corporate strategic direction and corporate vision and in accordance with provincial public health standards and legislated requirements, to city-wide populations, targeted geographic subgroups and unique non-geographic subgroups. The Program Manager provides professional leadership and coordination in the planning, implementation, and administration of public health policies and programs for the unit. The Program Manager, Public Health is responsible for establishing and maintaining positive client relationships with internal and external management and stakeholders.
Specific content expertise is required for each Branch as follows:
- Health Promotion & Disease Prevention: health promotion, policy development & health protection services related to reproductive health, child & youth health, adult and senior health, healthy eating, healthy weights, comprehensive tobacco control, physical activity, cancer screening, health inequities, prevention of injuries & substance use.
- Evidence, Preparedness & Information: population health assessment, research and program evaluation methods, epidemiological principles, public health emergency preparedness & response, and knowledge exchange techniques.
- Infectious Disease Prevention & Control: healthy sexuality, chronic disease prevention, early detection of cancer, injury prevention including substance use prevention and harm reduction, sexually transmitted infections including HIV/AIDS, communicable disease management, including Tuberculosis case management, immunization recording, surveillance & promotion, administration of vaccinations in schools (Hepatitis C, HPV & Meningococcal C) and in community settings (Influenza), provision of vaccines to primary care providers in the community.
- Environment and Health Protection: food safety, dental services, infection control, rabies, safe water, outbreak management, health hazards, personal services, environmental issues and advocacy.
The Program Manager, Public Health is responsible for developing and monitoring operating budgets, and for managing the human resources of the Unit, including hiring, termination, performance management and discipline of staff as necessary.
Education & Experience
Four (4) year Bachelor's in Health or equivalent. Public Health knowledge and management experience. Nursing required for designated positions.
A minimum of 5 years of experience in Public Health/Community Health practice preferably in the area of implementing public health programs, including a minimum of 2 years of supervisory/management experience and experience in the management of human resources and/or external contract resources, and in management of operating and capital budgets, preferably in a municipal setting.
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
The successful candidate will be required to complete a Police Record Check to the City of Ottawa’s satisfaction.
Designated – specific level of language proficiency:
French oral, reading required
English oral, reading, writing required
Candidates who do not meet language requirements will be required to participate in training.
General knowledge of the City of Ottawa and of corporate and departmental policies and procedures including the development
Legislation, policies, regulations, guidelines and operational procedures relevant to the operational area including Ontario Public Health Standards and public health legislation, Population & Community health theory and practices, and current principles and practices of Public Health theory and practices
Contract document preparation, the tendering process and supervision of field services
Supervisory experience and motivational techniques. Working knowledge of corporate human resource policies, practices and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management and the grievance procedure
Financial management practices and budget processes
Methods used to deal with the media in a professional manner
Community development and mobilization
Standards specific to specialty area and public policy development and evaluation methods
Equipment operation specific to specialty area
Computer applications, including MS Office,
Must possess the training, experience and knowledge to organize the work and its performance.
Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
Competencies & Skills
Demonstrates in-depth knowledge of, and experience in local, provincial and national government, as well as business processes and decision-making, political sensitivity and accountability principles related to governments
Translates the organization's vision, mission and goals into clear and effective strategic and operational policies, plans, programs and services
Identifies and communicates a clear, motivating, and challenging vision and direction for the Branch/Unit
Monitors and remains informed of current and future internal and external trends to identify long term impacts and opportunities, mobilizes and coordinates resources and delivers client centric results
Manages effectively in a complex, unionized work environment
Foresees and solves problems where there is little or no precedent to guide the search for solutions
Demonstrates Business Sense
Creates and communicates a clear strategic plan that integrates client needs, the financial situation, the regulatory environment and other factors
Analyzes complex policy issues and makes complicated branch/division-wide business decisions and ensures linkages to the short and long term direction/sustainability of the organization with a broad understanding of corporate inputs and impacts
Utilizes sound financial and business planning in the input, development and implementation of all budgets, plans, services and processes
Assesses and effectively manages financial, reputational and operational risks; takes calculated risks and seeks new solutions through questioning and challenging the status quo
Builds Collaborative Relationships
Develops and maintains a network of effective strategic relationships with clients, internal peers and colleagues in municipalities, provincial and federal governments to gain support in order to achieve business goals
Communicates effectively and concisely, both orally and in writing, at various levels on complex, sensitive matters with an ability to bring conflicting points of view to consensus
Fosters trust, cooperation and mutual agreement
Promotes and works to eliminate cross-department or branch/work unit/individual barriers and to facilitate collaboration
Develops collaborative relationships for the delivery of programs and services to meet term of council priorities and legislative agenda
Effectively defines parameters of relationships and manages expectations
Fosters Innovation And Change
Plans effectively for and manages change by shifting priorities and adapting to changes to meet organizational and program requirements
Communicates change in a manner that invites support; keeps staff and/or clients informed of progress of proposed changes
Stays abreast of government, business, industry, and market information that may reveal opportunities for new products and progressive innovative approaches to service delivery
Increases the productive capacity of the group by initiating new ideas, encouraging conceptual thinking/thinking 'outside the box', and initiating innovative processes and systems
Leads by example, promotes a safe work environment with a culture of trust, mutual respect and cooperation
Consistently treats people with fairness and respect, is tactful and empathetic and follows through on commitments
Values and solicits ideas and opinions of staff and others; involves staff in decision-making, allowing them to take ownership of decisions and actions
Expands individual staff responsibility with assignments that increase discretionary range and scope; allows others to exercise their freedom and act within their area of expertise
Develops people through regular coaching, career planning and proactive performance management
Fosters an environment where successes are celebrated
Creates a culture that fosters equity and inclusion
Spends time with employees to develop mutual trust within and outside the Branch
Achieves goals by providing clear direction, setting realistic deadlines, effectively managing work, and allocating resources in an efficient manner, and accepts accountability
Provides input to departmental plans, and creates branch/division work plans with measurable goals and objectives that are cascaded to direct reports and their work units
Demonstrates and encourages a results-focused culture; holds themselves and others accountable for their actions
Empowers staff and effectively delegates accountability for results in alignment with authority/job levels
Monitors progress/results against plan
Drive and promote an outward-facing client centric culture, ensuring that programs and services employ a variety of client centric approaches for optimal service accessibility
Demonstrates skill in examining and re-engineering operations and procedures, formulating policy; identifying developing and implementing new service delivery models in accordance with client needs and performance measures
Empowers and holds others accountable for ensuring that client service standards are defined, understood and met/exceeded
Communicates with, and actively collects and uses input from clients on an ongoing basis through a variety of mechanisms (surveys, personal contact, etc.), to more effectively anticipate and meet their needs and demonstrate sensitivity to diversity and inclusiveness
Draws upon the expertise and experience of other areas to ensure the most efficient and effective means for identifying and solving client issues
Weaves the principles of equity and inclusion into policy, program implementation and service delivery
Reinforces how to contribute to the whole program and organization