Plant Manager, Water Purification
- City Of Ottawa
Responsible for the planning, organizing, coordinating and directing the operation and maintenance of one of the city's two (2) water purification plants and the corresponding East or West remote pumping stations, reservoirs and communal well systems by aligning activities, programs, services and initiatives consistent with branch, department and corporate strategic direction and vision. The Plant Manager provides professional leadership and coordination in the planning, implementation, and administration of water production policies and programs. The Plant Manager, Water Purification is responsible for establishing and maintaining positive client relationships with internal and external management and stakeholders. The Plant Manager directs the strategic planning process and operations of the work units, including organizational structure and job design.
The Plant Manager, Water Purification is responsible for developing and monitoring operating budgets, and for managing the human resources of the Unit, including hiring, termination, performance management and discipline of staff as necessary.
Education & Experience
Four (4) year university degree from a recognized university in engineering (Civil, Chemical), Chemistry, Environmental Science or a related field.
A minimum of six (6) years of experience in water purification, water, environmental activities, including a minimum of 5 years in the management of human resources and/or external contract resources, and in management of operating and capital budgets, preferably in a municipal setting.
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
The successful candidate will be required to complete a Criminal Record Check to the City of Ottawa’s satisfaction.
Professional certification (Professional Engineer, Professional Chemist or Certified Environmental Professional).
Ontario Ministry of the Environment and Climate Change Water Treatment certification.
English oral, reading, writing required.
- Canadian Environmental Protection Act (CEPA), Occupational Health & Safety Act, Safe Drinking Water Act, Clean Water Act, acts and regulations of the Ministry of Environment of Ontario, Department of Fisheries and Oceans, Ministry of Natural Resources, and the Municipal Drain Act
- Water Chemistry and hydraulics knowledge, CMMS and SCADA systems especially with respect to automated process control fundamentals and data collection and management techniques
- Design, construction, operation, quality control and maintenance of large water supply system
- Water treatment, distribution and water quality technology, practices (current & experimental) and issues and opportunities
- Water-related environmental issues
- Quality control and assurance theory and practices
- General knowledge of the City of Ottawa and of corporate and departmental policies and procedures
- Legislation, policies, regulations, guidelines and operational procedures relevant to Drinking Water environmental issues
- Contract document preparation, the tendering process and supervision of field services
- Management experience and motivational techniques. Working knowledge of corporate human resource policies, practices and collective agreements related to managing in a unionized environment, including hiring, dismissal, performance management and the grievance procedure
- Financial management practices and budget processes
- Re-engineering, best practices, performance monitoring and organizational development concepts
- Trends and developments in the Drinking Water field
- Methods used to deal with the media in a professional manner
- Computer applications, including MS Office, SAP, material management software, etc.
- Current and 'best practice' awareness of industry trends and developments and professional contacts with industry, government and other organizations concerned with municipal water supply management
- Contract document preparation, the tendering process and supervision of field services
- Computer applications, including MS Office, SAP, Outlook, MMS, SCADA, etc.
- Must possess the training, experience and knowledge to organize the work and its performance.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures
Competencies & Skills
- Demonstrates in-depth knowledge of, and experience in local, provincial and national government, as well as business processes and decision-making, political sensitivity and accountability principles related to governments
- Translates the organization's vision, mission and goals into clear and effective strategic and operational policies, plans, programs and services
- Identifies and communicates a clear, motivating, and challenging vision and direction for the Branch/Unit
- Monitors and remains informed of current and future internal and external trends to identify long term impacts and opportunities, mobilizes and coordinates resources and delivers client centric results
- Manages effectively in a complex, unionized work environment
- Foresees and solves problems where there is little or no precedent to guide the search for solutions
Demonstrates Business Sense
- Creates and communicates a clear strategic plan that integrates client needs, the financial situation, the regulatory environment and other factors
- Analyzes complex policy issues and makes complicated branch/division-wide business decisions and ensures linkages to the short and long term direction/sustainability of the organization with a broad understanding of corporate inputs and impacts
- Utilizes sound financial and business planning in the input, development and implementation of all budgets, plans, services and processes
- Assesses and effectively manages financial, reputational and operational risks; takes calculated risks and seeks new solutions through questioning and challenging the status quo
Builds Collaborative Relationships
- Develops and maintains a network of effective strategic relationships with clients, internal peers and colleagues in municipalities, provincial and federal governments to gain support in order to achieve business goals
- Communicates effectively and concisely, both orally and in writing, at various levels on complex, sensitive matters with an ability to bring conflicting points of view to consensus
- Fosters trust, cooperation and mutual agreement
- Promotes and works to eliminate cross-department or branch/work unit/individual barriers and to facilitate collaboration
- Develops collaborative relationships for the delivery of programs and services to meet term of council priorities and legislative agenda
- Effectively defines parameters of relationships and manages expectations
Fosters Innovation And Change
- Plans effectively for and manages change by shifting priorities and adapting to changes to meet organizational and program requirements
- Communicates change in a manner that invites support; keeps staff and/or clients informed of progress of proposed changes
- Stays abreast of government, business, industry, and market information that may reveal opportunities for new products and progressive innovative approaches to service delivery
- Increases the productive capacity of the group by initiating new ideas, encouraging conceptual thinking/thinking 'outside the box', and initiating innovative processes and systems
- Leads by example, promotes a safe work environment with a culture of trust, mutual respect and cooperation
- Consistently treats people with fairness and respect, is tactful and empathetic and follows through on commitments
- Values and solicits ideas and opinions of staff and others; involves staff in decision-making, allowing them to take ownership of decisions and actions
- Expands individual staff responsibility with assignments that increase discretionary range and scope; allows others to exercise their freedom and act within their area of expertise
- Develops people through regular coaching, career planning and proactive performance management
- Fosters an environment where successes are celebrated
- Creates a culture that fosters equity and inclusion
- Spends time with employees to develop mutual trust within and outside the Branch
- Achieves goals by providing clear direction, setting realistic deadlines, effectively managing work, and allocating resources in an efficient manner, and accepts accountability
- Provides input to departmental plans, and creates branch/division work plans with measurable goals and objectives that are cascaded to direct reports and their work units
- Demonstrates and encourages a results-focused culture; holds themselves and others accountable for their actions
- Empowers staff and effectively delegates accountability for results in alignment with authority/job levels
- Monitors progress / results against plan
- Drive and promote an outward-facing client centric culture, ensuring that programs and services employ a variety of client centric approaches for optimal service accessibility
- Demonstrates skill in examining and re-engineering operations and procedures, formulating policy; identifying developing and implementing new service delivery models in accordance with client needs and performance measures
- Empowers and holds others accountable for ensuring that client service standards are defined, understood and met/exceeded
- Communicates with, and actively collects and uses input from clients on an ongoing basis through a variety of mechanisms (surveys, personal contact, etc.), to more effectively anticipate and meet their needs and demonstrate sensitivity to diversity and inclusiveness
- Draws upon the expertise and experience of other areas to ensure the most efficient and effective means for identifying and solving client issues
- Weaves the principles of equity and inclusion into policy, program implementation and service delivery
- Reinforces how to contribute to the whole program and organization