Program Manager, Light Rail Projects
- City Of Ottawa
The Program Manager is responsible for planning and managing the day-to-day delivery and operations of the projects, programs, and services in support of the Rail Construction Program, Program Management Office. Programs, services, and project activities include:
Project Controls - including schedule management, risk and opportunity management, quality assurance and standards implementation, progress reporting, and overall schedule compliance.
Project Finance - including funding agreements and agreement reporting requirements, earned value progress payment monitoring, contracted services coordination, and overall financial reporting for the program.
Project Quality Assurance - including the development, implementation and maintenance of the Construction Quality Assurance process, protocols and methods, as well as evaluations and recommendations at various stages (pre-construction submissions, periodic monitoring, spot checks, auditing, testing of materials and issue resolution).
Contract Management Support - including change management coordination, Project Agreement(s), compliance and enforcement, Independent Certifier agreements, legal coordination and support, and project close out reporting.
The Program Manager is also responsible for managing the unit's human (including contracted services), financial resources, and stakeholder and partner relationships.
Education & Experience
4 year university degree in business administration or other related field.
Minimum of 10 years related experience in the areas of project reporting, and/or project management including a minimum of 5 years in the management of human and financial resources.
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
English oral, reading, writing required.
- The City of Ottawa's organizational, governance and administrative structures
- Legislation, regulations, policies, standards and guidelines relevant to the work
- Management principles, planning, budgeting and supervision techniques and practices
- Trends and developments in the business and technical services environment
- Economic and statistical analysis and research techniques
- Operational and budgetary planning and reporting
- Performance measurement processes, tools and techniques
- Re-engineering and quality assurance processes
- Financial and other related business practices
- Cost-benefit analyses and return on investment principles
- Contract document preparation and the tendering process
- Business administration concepts, theories, principles and methodologies
- Corporate policies, guidelines and practices
- The various Collective Agreements in place at the City
- Understanding of the programs/services and operations of other City areas, and the inter-relationships between them and own work area
- MS Office
- Must be familiar with applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures
Competencies & Skills
- Strategic Leadership - Sets/implements the strategic direction, understands internal and external trends, the political sensitivities of the organization and applies this knowledge to support the long-term vision and success of the City
- Demonstrates Business Sense - Understands the impact of decisions on the business and the ability to strive to improve business performance; requires an awareness of business issues, processes and outcomes as they impact the community, the City's reputation and strategic direction
- Builds Collaborative Relationships - Proactively communicates, builds and utilizes professional relationships and partnerships with all internal and external stakeholders
- Fosters Innovation and Change - Develops an environment that embraces innovation and efficiently integrates change into the organization
- Engages Employees - Leads, coaches and develops an engaged, diverse workforce of individuals and teams, where work is a safe, respectful place and successes are recognized and celebrated
- Delivers Results - Creates effective plans and performance measures, holds themselves and others accountable for measurable, high quality, timely and cost-effective results
- Client-centric Focus - Serves the client interest through focusing individual, team and organization effort on identifying and meeting key and diverse client needs (the term "client" includes both internal and external clients)