Business Analyst, Human Resources
- City Of Ottawa
The Business Analyst, HR is responsible for maintaining the functionality of the city’s Human Resources Information System (HRIS). The analyst is responsible for providing functional expertise by analyzing, recommending and implementing new functionality that integrates with the business needs, to ensure efficient services, in collaboration with the IT Department
The analyst provides guidance, clarification, and resolution to SAP/HR users on SAP/HR-related issues and serves as a functional source of expertise in one or more of the areas of:
• organization, position, and FTE management;
• Corporate Reporting and SAP queries;
• Training & Events module use and maintenance;
• Recruitment and Onboarding use and maintenance; and
• Personnel Administration module use and maintenance.
The analyst is responsible for developing, coordinating, and providing training to Human Resources staff and SAP/HR users on the:
• use of SAP/HR;
• impact of SAP/HR upgrades; and
• introduction of new SAP/HR modules.
This includes the maintenance and/or development of process documents. The analyst also provides HRIS analytical support to the department as required.
Education & Experience
Three (3) year university degree in Public or Business Administration with a concentration in Human Resources Management, Accounting or Information Systems, or a related field
Minimum of five (5) years experience in Human Resources, payroll and/or systems
*Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Language, Certificates & Licenses
English oral, reading, writing required
Corporate computer systems
Advanced knowledge of SAP/HR
Project management techniques
Financial and related City of Ottawa practices
Information systems development processes and strategies
Advanced knowledge of Excel and Word
City of Ottawa collective agreements
Competencies & Skills
Analyze problems and function within a team to develop realistic and innovative solutions to problems
Communicate effectively, both orally and in writing
Work effectively within a team environment
Plan and organize work and function effectively within timeframes and deadlines